Category: cpc

Poor and congested access to toll free customer relation lines Delays and long queues at customer centres Distant and inaccessible customer centres Your Rights To be heard – to get…

. Inability to connect Interrupted connections Slow access Crashing access Credit wipe out Data bundle wipe off Drawn into lengthy service commitment unknowingly with difficulty to opt out. Your Rights…

Unauthorized SIM swaps Wrong barring of registered SIM card Unjustified call barring Wrongful disconnections and reassignment of SIM card Your Rights To be informed ahead of action To seek reason…

Difficulty when unsubscribing from offered services Automatic renewal of unsolicited services Your Rights To receive actual service requested To receive adequate information from Service provider upon your request for particular…

Credit wipe off. Billed for poor service or services not rendered. Billed for unsolicited services Billed for received (in coming) communication Have difficulty checking your balance Your Rights To accurate,…

Unsolicited caller tunes Unsolicited SMS and Email Unsolicited adverts, automated calls and SMS Unsolicited telemarketing. Your Rights To privacy and safe protection of personal records and data from unauthorized use…

Poor signal; Difficulty in Communication(hearing and being heard); Dropped calls; Inconsistent connections; Difficulty in recharging credit; Your Rights To uninterrupted calls To get full value for your calls To be…