19.24.1 After every assessment, the investigator shall make an assessment report and shall make recommendations therein.
19.24.2 Upon a consideration of the assessment report, the nature of the conduct alleged against the Respondent, the extent of the claim by the complainant, public interest and other relevant factors, the Authority shall make a determination in any of the following ways:
(i) the complaint lacks merit pursuant to which the complaint would be struck out ;
(ii) the complaint is of such a nature as to advise the parties to resolve the dispute through mediation ;
(iii) the complaint is of such a nature as to be subjected to the Authority’s administrative hearing procedure set out in Section 19.-25.
(iv) take any other such actions as the Authority may deem necessary.
19.24,3. The Authority shall give notice of its determination to the interested parties.
