Revised Agent Banking Regulation – Explained Simply
The Central Bank of Nigeria (CBN) has updated the rules guiding agent banking (POS operators and other bank agents) to make financial services safer, more reliable and accessible. The changes…
Banking Operations and Innovations in Nigeria: A Case Study of Fintech Companies (Opay)
Introduction Banking operations in Nigeria have evolved from the traditional brick-and-mortar model to include technology-driven solutions. While commercial banks like GTBank, Zenith and Access Bank dominate the sector, fintech companies…
A Smart Shield for Consumers in Distress: Why Nigerian Banks Must Innovate Beyond PINs
Imagine this: you’re being coerced at an ATM or POS by rogue officers or scammers and you’re forced to make a transfer. Right now, all your options feel like a…
Consumer Protection During Nigerian Bank System Upgrades: 5 Key Tips
As Nigerian banks undergo system upgrades to enhance their services, consumers may experience disruptions in banking operations. These upgrades, while essential for improved security and efficiency, can also present risks…
How Higher Interest Rates Affect Your Wallet: What You Need to Know!
When the Central Bank of Nigeria (CBN) raises interest rates, it impacts everyone in different ways. Here’s a simple breakdown for consumers: 1. Higher Loan Costs When interest rates go…
Managing a bad credit history
Getting rid of the negative credit report information and catching up on past due bills is the best way to start rebuilding bad credit. To increase your score to a…
Protecting your banking apps from fraudsters
You have changed your computer passwords and you stay away from dodgy Wi-Fi hotspots. But hackers have found a new way to access your online banking accounts especially on your…
How to stay safe with mobile banking
Help protect yourself and your information with these quick and easy tips. Banks pride themselves on protecting their customers’ accounts and information, whether at a branch or using a mobile…
Common banking terms you should know
Banking terms and concepts are many and can sometimes be difficult to comprehend, even for the industry professionals. However, since banking is a critical part of our business and personal…
What to do if ATM does not dispense cash
It is a rare occurrence, but a very frustrating one: When bank customers use an Automated Teller Machine to make a cash withdrawal, they may not receive all, or any,…
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